Our Extreme Safety Measures: Meeting and Exceeding Ministry of Health and Regulatory Requirements

The health and safety of our patients and staff is our highest priority at Scarborough Dental Care. Here's what we're doing to ensure the safest environment for all our patients.  

Our Treatment Rooms

• Viruses Filtered & Killed:  Our treatment rooms and hallway are equipped with medical-grade air purifiers (Surgically Clean Air and Jaspr air purifiers) with HEPA-RX filters and UVC light to completely clean operatory air between each patient visit. Germs, bacteria and viruses (including the coronavirus that causes COVID-19) are trapped, killed and inactivated. To learn more, click here.  

  

  

• Aerosols Vacuumed and Disinfected:  Specialized extra-oral suction machines vacuum the air and aerosol from your mouth to minimize the amount that goes in the air. Built-in HEPA filters, UVC disinfection lamps and plasma ionizers trap, inactivate, disinfect, and sterilize any viruses & bacteria.
• Air Replaced Every 5 Minutes:  Our powerful HVAC system combined with our medical-grade air filtration systems ensures that the air in each room is completely removed and replaced in less than 5 minutes. During a 45-minute appointment, your room can have up to 9 air changes.  
• 3 or more Air Changes between Patients:  For most dental procedures, there is a minimum of 15 minutes (3 full air changes + disinfection) after a patient leaves a treatment room before we seat another patient in the same room.       
• Completely Segregated Treatment Rooms:  Treatment rooms have floor-to-ceiling walls and closing sliding doors for maximum protection. 

Our Reception Area

• Our custom-built, full-length protective sneeze guard barrier surrounds the reception desk to prevent any  spread of bacteria and viruses.   
• High contact areas, such as the reception desk, counters, sneeze guard, and handwash room are cleaned and disinfected regularly throughout the day. 
• Medical-grade hand sanitizer is available at the reception area and in all treatment rooms. 
• Pens and clipboards are wiped & disinfected between patients.  
• Contact-free payment methods (Visa, Mastercard and Debit) are encouraged.  

Enhanced Safety Protocols for Patients

• Patients are screened for any Covid-19 symptoms prior to booking their appointment, during reminder calls and before entering the dental office. Click here to see our Screening Questions.   
• Masks must be worn while in the office except during the actual dental treatment.
• We ask patients to call us from their car to let us know when they arrive. All patients will be screened for symptoms of Covid-19 before proceeding into the dental office. 
• Upon arrival, patients wash their hands with soap and water, and will have their temperature and oxygen saturation level taken.  
• To comply with physical distancing regulations, reduced occupancy, and to limit contact during this time, only patients are permitted in the office except in the case of patients requiring assistance. We ask family members to wait in the mall or car, and encourage patients to wait outside the office until we call you in for your appointment. 

Enhanced Safety Protocols for All Staff

• We ensure that we have the appropriate Personal Protective Equipment (PPE) necessary to protect both patients and staff. This includes N95 masks, head coverings, face shields and disposable gowns for our dental team, and double masking with ASTM Level 3 medical masks for our administrative team.   

• All staff continually self-monitor and undergo a health screening and temperature check at the beginning and end of each day.  

Check out our Infection Prevention & Control for an in-depth look at Scarborough Dental Care's overall Safety and Infection Control measures. We look forward to seeing you soon!